Refund & Returns Policy
Refund & Returns Policy
Little Hearts Desire LLC is committed to providing quality products and a straightforward return experience.
Return window
You may request a return within 30 days of receiving your order. Items must be unused, unworn, unwashed, and in their original packaging with tags attached. Proof of purchase, such as your order confirmation, is required.
Items that cannot be returned
For health and hygiene reasons, intimate or sanitary items, including underwear, swimwear, and personal-care items, cannot be returned unless they arrive damaged or incorrect. Gift cards and downloadable products are also non-returnable.
How to request a return
Email littleheartsdesire@outlook.com or call 682-378-6313 with your order number, the item you want to return, and the reason. We will provide return instructions and the correct return address.
Return shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect because of our error. We recommend using a trackable shipping service. We are not responsible for returns lost in transit.
Refunds
After we receive and inspect your return, we will email you to confirm whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund.
Damaged or incorrect items
Contact us as soon as possible at littleheartsdesire@outlook.com or 682-378-6313 if your order arrives damaged or incorrect. Include your order number and photos of the issue so we can help.
Contact us
Little Hearts Desire LLC
119 Oak View Dr
Godley, TX 76044
United States
Email: littleheartsdesire@outlook.com
Phone: 682-378-6313
We may update this policy from time to time. Any updates will be posted on this page.